ok sister after alot of searching this is the information I have come across:
Q-tv is part of arydigital. If you need more info on a specific show contact them via
click on contact us link
there's email address, phone number, mailing address everything there that you can use to get the info you need.
Good luck. I dont know why you need them to do anything for you and your family, do Istaikhara yourself and leave it to Allah and Allah shall guide and make your troubles easy.
Good luck again sis