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Ordered something from a website but it hasn't come.

  1. #1
    Salahudeen's Avatar Full Member
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    Ordered something from a website but it hasn't come.

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    I ordereded something from a website, it's been 4 working days and it hasn't come yet, I've tried emailing the place but no reply, I am wondering if I ordered from a con site, what steps would I have to take if I don't receive the product? They've taken the money from my account
    Ordered something from a website but it hasn't come.

    “Who said that guidance requires there to be someone accompanying you"
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    Yanal's Avatar
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    Re: Ordered something from a website but it hasn't come.



    Was it a known reliable site?
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  4. #3
    Dagless's Avatar Full Member
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    Re: Ordered something from a website but it hasn't come.

    Just tell your credit card company.
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  5. #4
    Salahudeen's Avatar Full Member
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    Re: Ordered something from a website but it hasn't come.

    No it's not a known site, but will my Card company be able to revoke the payment and refund me?
    Ordered something from a website but it hasn't come.

    “Who said that guidance requires there to be someone accompanying you"
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    Yanal's Avatar
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    Re: Ordered something from a website but it hasn't come.



    I don't know,perhaps,but its best to call them up,I would advise that you wait one or two more working days,too see if there was some sort of delay before contacting your credit card company.

    May I ask,how many days did they say it would take?
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  8. #6
    Salahudeen's Avatar Full Member
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    Re: Ordered something from a website but it hasn't come.

    They said 7, they're shipping from USA to UK.
    Ordered something from a website but it hasn't come.

    “Who said that guidance requires there to be someone accompanying you"
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  9. #7
    Yanal's Avatar
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    Re: Ordered something from a website but it hasn't come.

    7 working days I am assuming?
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  10. #8
    Salahudeen's Avatar Full Member
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    Re: Ordered something from a website but it hasn't come.

    Yeah, I'm just worried cos they're not replying to emails.
    Ordered something from a website but it hasn't come.

    “Who said that guidance requires there to be someone accompanying you"
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  11. #9
    Yanal's Avatar
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    Re: Ordered something from a website but it hasn't come.

    Being cautionary could be costly,I would suggest you wait for the full time to be up then contact your credit card company,insha'Allaah.
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    Salahudeen's Avatar Full Member
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    Re: Ordered something from a website but it hasn't come.

    format_quote Originally Posted by Yanal View Post
    Being cautionary could be costly,I would suggest you wait for the full time to be up then contact your credit card company,insha'Allaah.
    ok jazakallah khair
    Ordered something from a website but it hasn't come.

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  14. #11
    Dagless's Avatar Full Member
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    Re: Ordered something from a website but it hasn't come.

    format_quote Originally Posted by squiggle View Post
    No it's not a known site, but will my Card company be able to revoke the payment and refund me?
    If it's a credit card they will.
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  15. #12
    Hamza Asadullah's Avatar Moderator
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    Re: Ordered something from a website but it hasn't come.

    format_quote Originally Posted by squiggle View Post
    I ordereded something from a website, it's been 4 working days and it hasn't come yet, I've tried emailing the place but no reply, I am wondering if I ordered from a con site, what steps would I have to take if I don't receive the product? They've taken the money from my account
    Asalaamu Alaikum Wr Wb, my brother one should always be very careful especially when ordering anything from overseas as there is no real way of getting your money back if they were to not send you your item. These websites make their offers look so attractrive but a lot of the times the items never even come and getting your money back is extremely difficult.

    The best thing to do is to always check the reviews of the website on the internet beforehand. The most reliable websites are those and that have paypal as that way you can also get your money back if anything goes wrong.

    Look at this as something that you have now learnt from so in the future you would be very careful when ordering from any unknown wesbite.
    Ordered something from a website but it hasn't come.

    How to get through Hardships & trials in life:

    https://www.islamicboard.com/advice-...mp-trials.html

    How to overcome Waswas (insinuating whispers of shaythan) in Worship:

    https://www.islamicboard.com/advice-...d-worship.html

    10 Steps to Increasing Imaan & getting closer to Allah:

    https://www.islamicboard.com/manners...d-version.html

    https://www.islamicboard.com/manners...ser-allah.html
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