Help Required!

**Snowflake** · 05-14-2008

asalam alaikum wr wb,

My internet speed is real slow. I haven't been able to view a video for ages as it keep stopping. The streaming is slower than a snail. I rang my ISP for help and they said my line is fine but that my CPU usage is very high. It should be between 0-4 % but it's contantly between 25-50.

I have run a cleaner and removed all temp. internet files etc. I've deleted all games but nothing changed. Can anyone advise me as to what might be the problem and what to do about it.

May Allah reward you. Ameen

wa alaikum asalam wr wb.

**Snowflake** · 05-26-2008

asalam alaikum wr wb,

Sis, I scanned again and found more infections.. I had to print the page in 2 parts as. The results in 'scan 2' are the ones do not have delete options. They have links which I have provided.

Scan 2 1st vulnerability:
Vulnerability in WordPerfect Converter Could Allow Code Execution (833897)
http://www.microsoft.com/technet/sec.../MS04-027.mspx

Scan 2 2nd vulnerability:
Buffer Overrun in JPEG Processing(GDI=) Could Allow Execution (833987)
http://www.microsoft.com/technet/sec.../MS04-028.mspx

asalam alaikum wr wb.

**cute123** · 05-27-2008

Assalam Alaikum Sis

In the first attachment

1.In the first error there are 2 options ,select the option clean them now.
2.In the second error , select remove all detected cookies

and in the second attachment
select , clean now and proceed.

That should clean up all the viruses. restart ur comp , and then check the video and let me know

**Snowflake** · 05-27-2008

asalam alaikum wr wb,

The first ones get deleted no prob. The second ones remain. However I will try again inshaAllah.

wa alaikum asalam wr wb.

**cute123** · 05-28-2008

Assaalam alaikum

OK. let me know

Walekum assalam

**cute123** · 06-01-2008

Assalam Alaikum Sis

Has the speed of ur comp increased ?

**Snowflake** · 06-01-2008

asalam alaikum wr wb sis,

Alhumdulillah I just viewed a vid and it was perfect. However I couldn't clean the infections in scan 2.

I don't know how it's started working all of a sudden, except by the help of Allah. The only change I'd made was doing a systems restore at the suggestion of Serene sis when my pc stopped working altogether. Lol, alhumdulillah! I hope it stays this way inshaAllah.

Thank you for all your help sis. May Allah reward and help you continuously as you have helped me. Ameen

wa alaikum asalam wr wb.

**cute123** · 06-01-2008

Wov thats gr8! alhamdulillah!!! Jazaikhair sis for all ur duas

**Snowflake** · 06-01-2008

asalam alaikum wr wb,

wa iyyakum sis!

wa alaikum asalam wr wb

**cute123** · 06-01-2008

Sis Muslim_Woman , didnt hear from u , long time. hope everything is good.

**Muslim Woman** · 06-05-2008

Originally Posted by Asma Shaikh

Sis Muslim_Woman , didnt hear from u , long time. hope everything is good.

Dad was sick & I came to stay with him. So , did not get a chance to follow the do's u & other recommended .

InshaAllah will try next week

sis, hug for u hug 1 - Help Required!

**Dr.Trax** · 06-07-2008

Originally Posted by Muslimah_Sis

asalam alaikum wr wb sis,

Alhumdulillah I just viewed a vid and it was perfect. However I couldn't clean the infections in scan 2.

I don't know how it's started working all of a sudden, except by the help of Allah. The only change I'd made was doing a systems restore at the suggestion of Serene sis when my pc stopped working altogether. Lol, alhumdulillah! I hope it stays this way inshaAllah.

wa alaikum asalam wr wb.

Sister I am so sorry that I had not so much time to respond to you,to try to help you......I had a lot of study!

I also wanted to tell you to reinstall your Windows or make a System Restore!
Because as I saw from your posts ,your only opinion left was that.....
But thanks to Allah you've solved the problem!

You've made me also happy that you finally solved the problem!