[mariamq]

Salam people, eace:

Just wondering as to why i am unable to log into the chatroom?? Can somebody help me please??

Jazakallahkhair.:sister:

 

[kadafi]

Tell us what you see when you open the chatroom.

 

[mariamq]

Salam... Jazakallahkhair.

When i go to sign in it tries to connect to the server and then it says error please try again..

 

[kadafi]

It seems that you're behind a firewall who is blocking the port.

Are you accessing the chatroom from home or from school/work?

 

[mariamq]

From home. Im using broadband internet.. If i cannot get in then thats ok.. My husband takes care of my computer as far as security goes and i dont want to do anything to it..

Jazakalllah khair.. May Allah reward you both Ameen.

 

[lyesh]

salaam

i also cant enter the chat room, is there a problem with my pc 2?

w,salaam

 

[kadafi]

salaam

i also cant enter the chat room, is there a problem with my pc 2?

w,salaam

Please give more details.

Are you getting the same error as sister mariamq?

 

[Z]

Salaam.

Me too. It says either my password or username is incorrect.

 

[kadafi]

It shouldn't be asking you for your username & password but let you login automatically.

Which browser are you running?

 

[Z]

Salaam.

I.E 6.

 

[kadafi]

Okay, I am going to try a little experiment to see if it works. I have temp changed your name to Ztesttest

Try to see if you can login now

 

[Z]

Salaam.

Yipee! I got in. Can we change it back to Z now brother?

 

[kadafi]

Salaam.

Yipee! I got in. Can we change it back to Z now brother?

The problem is your nickname. You can try again but I doubt it will work with a single character nickname.

PM one of the admins if you want your nick to be changed.

 

[lyesh]

salaam, i cant see anything from there except a red cross in the corner.
jazakAllah 4 the help
w.salaam

 

[kadafi]

salaam, i cant see anything from there except a red cross in the corner.
jazakAllah 4 the help
w.salaam

sister,

If you get this error:

It means that you do not have Java installed.

Go to www.java.com and Click on the "Download Now" Button.

 

[niqaabii]

i cnt get access to it aswell
i click on chat room and a blank screen comes up..ive been trying for ages...kinda given up now....

 

[kadafi]

i cnt get access to it aswell
i lick on chat room and a blank screen comes up..ive been trying for ages...kinda given up now....

Make sure that you have Java installed.

Go to http://www.java.com/en/download/installed.jsp

and verify your installation. If it is not installed, go to:

http://www.java.com/en/download/windows_xpi.jsp

to download and install .

 

[niqaabii]

but i dnt kno if i ahve got java installed
how do i find out if i hav it installed?

 

[mariamq]

Im using firefox.

I was also having to put in my username and password...

 

[kadafi]

but i dnt kno if i ahve got java installed
how do i find out if i hav it installed?

Go here:

http://www.java.com/en/download/installed.jsp

and click on verify installation.